For Appointments: (515) 294-5801

Office and Telehealth Visits

We are here for you! We are offering several ways for you to see the providers in our campus clinic. Call us at 515-294-5801 and we will work to set up the best option for you and your circumstances.

We are seeing patients in person and via telehealth Monday through Friday, from 8AM-5PM (Starting May 11: 7:30AM-4:00PM). Depending on your symptoms, and consultation with our nursing and front desk team, you will be scheduled appropriately for an office visit, telehealth visit or asked to postpone your appointment.

(*The lists are not all inclusive. The scheduling of office visits and telehealth visits are based on patient conversations with nursing and front desk team discussing symptoms and determining the best solution for the patient and their current circumstances. This in no way implies urgency or a tiered-care approach.)

Office visits will be scheduled for*:

  • COVID 19 concerns/questions
  • Chest pain
  • Trauma related injury
  • Chronic conditions or things that have been going on for more than 3 days
  • Head injury/Concussion
  • Syncope or pre-syncope/lightheadedness
  • Neurological symptoms (numbness, tingling, weakness, etc.)
  • Ear pain
  • Suicidal thoughts
  • Abdominal pain
  • Shortness of breath
  • Eating disorders
  • Joint pain
  • Routine physicals/work physicals
  • Physical Therapy
  • Well woman exam/pap smear
  • Allergy shots
  • Screening for STI’s (known exposure or symptoms)
  • Other severe symptoms/pain which would require a physical exam/vital signs

 

Teleheath visits are available every day, Monday through Friday, as well. These are fast and easy to use but most importantly secure. Providers are able to provide expert consultation, diagnosis and prescriptions as appropriate.

Telehealth visits will be scheduled for*:

  • COVID 19 concerns/questions
  • Colds/URI
  • Cough
  • Sinus infection
  • Nausea/vomiting (without abdominal pain)
  • Diarrhea
  • Headaches/Migraines
  • Asthma
  • Acne
  • Rashes
  • Cellulitis
  • Allergies
  • Hives
  • Sunburn
  • Bug Bites
  • UTIs
  • Vaginal symptoms (bacterial vaginosis, yeast infection)
  • Fatigue
  • Birth control counseling and refills
  • Behavioral health complaints (anxiety, depression, insomnia, etc.)
  • Physical Therapy